An agreement has been made between the Company and the
Client named in the Companies Customer Invoice whereby the Client agrees
to purchase the product and take advantage of free installation of the
product to their vehicle as referred to in the Invoice on the terms
set out below, which together subject to any variations allowed by these
conditions constitutes the whole Agreement.
DESCRIPTION OF WORK
1) The Company will deliver the product described on the
Invoice to the Clients address and whilst at the address, at that time
will install it to the Client's vehicle free of charge in accordance
with the manufacturers recommended installation guidelines and specifications.
2) Installations requiring payment will be charged at the
rates shown on the Invoice.
3) The product remains the property of the Company until
the invoice has been paid in full.
ACCESS TO THE VEHICLE
4) The Client warrants being the owner or duly authorised
agent of the vehicle and as such is entitled to enter into this agreement.
5) The Client agrees to allow the Companies employees or
representatives free access to the vehicle at all reasonable times for
the purpose of repairing any defects in workmanship.
COMMENCEMENT & COMPLETION OF WORK
6) The Company will incur no liability to the Client for
any delays in delivery or installation of the product caused by reasons
beyond the Companies control.
7) Any delivery dates and or free installation dates and
times given by the Companies representatives are only estimates and whilst
the Company will use its best endeavours to adhere to any targets given,
the Client appreciates that the Company cannot undertake to deliver the
product or complete the installation on such dates.
FITTING THE PRODUCT
8) The Client understands that fitting the product will
require minor modifications to the vehicle such as brackets, drilled
holes, additional wiring etc and the Companies representative will in
all cases refer to the manufacturers recommendations and specifications.
9) The product is covered by the Manufacturers Guarantee,
which is lifetime, subject to an annual service taking place. This can
be arranged through the sales department and must not exceed the anniversary
of the date of fitting.
THE INSTALLATION WORKMANSHIP IS COVERED BY THE COMPANIES GUARANTEE SUBJECT
TO THE FOLLOWING CONDITIONS:
a) The Company shall be under no liability in respect of
defects occurring with the installation arising from willful damage, ingress
of water,misuses, damage as a result of vehicular accident, unauthorised
repairs without the Companies approval, unauthorised modifications, use
of incorrect consumables such as batteries and keys, fire, flood and acts
b) The Company shall be under no liability if the total
price for the product has not been paid by the due date on the invoice.
c) The Company shall be under no liability in respect of
failure of the product due to the Client failing to adhere to any manufacturers
recommended procedures, such as valet mode and service over ride and the
replacing of remote control batteries.
d) The Companies installation workmanship guarantee may
be transferred for a fee. Details of which are available from the company.
e) In the event that an engineer attends a reported fault
and the fault is not the responsibility of the Company, a call-out charge
will be made to the Client.
CANCELLATION BY THE CLIENT
10) The contract may be cancelled by the Client with a
25% charge of the total order being made to cover costs providing this
is no later than 24 hours prior to the agreed time of delivery and free
11) If the Client cancels the order in under 24 hours of
the agreed time of delivery and free installation, a charge of 50% will
12) If upon arrival the vehicle is unsuitable to be worked
on, i.e. does not start or is deemed un-roadworthy, the free installation
will be forfeited and a second appointment will be required and the Client
13) If the Client cannot provide a credit/debit card statement
as proof of identification upon arrival, again the free installation will
be forfeited and a second appointment will be required and the Client
14) If the Client wishes to change the location of the
vehicle in less than 24 hours prior to the agreed delivery and free installation
date, the free installation will be forfeited and a second appointment
will be required at a cost to the Client.
CANCELLATION BY THE COMPANY
15) The Company shall be entitled to cancel the contract.
a) Within 14 days from any vehicular survey carried out
by the Companies representative.
b) At any time if the Company is hindered from delivering
the product and completing the installation by any event beyond the Companies
c) In either of the above cases unless the cancellation
is brought by wrongful behaviour of the Client, the Company shall repay
to the Client the amount of any deposit paid by the Client. The Company
will not otherwise be under any liability whatsoever except as may otherwise
be provided by statute.
16) On the day of delivery of the product, all sums due
must be paid in full. Any sums due but unpaid by the Client will carry
interest at the prevailing statutory rate and accrue on a daily basis
after as well as before any judgment.
THEFT EXCESS GUARANTEE (TEG)
19) At the time of purchase you will have been given the
option to take our TEG policy for a nominal fee. This enables you to
claim your insurance policy theft excess in the unlikely event that
the vehicle is stolen and not recovered, up to a maximum of 250 pounds.
This is valid for 12 months from the date of installation and can be
20) At the time of purchase you will have also been given
the option to take our Gapsure policy for a nominal fee. This enables
you to have one free replacement of remote controls, touch keys or transponders
for a period of 12 months, if either lost or damaged. This can also
be renewed annually.
17) The contract comprises of the verbal order placed with
salesperson and the above conditions. No variations will be deemed to
be agreed by the Company unless they are set out in writing and signed
by a director of the Company.
18) Should the Company not enforce the terms of this Agreement,
it shall not be deemed to be a waiver of any of the Companies rights.